TERMS AND CONDITIONS
Welcome to our online platform at www.iKeyBnB.com. [iKeyBnB] ("we", “us” or "me") owns and maintains www.iKeyBnB.com (adding www.iKeyBnB.com Mobile) (collectively, our or this "Site"), where we provide our services, (collectively referred to as “Renting of Space in one of the company’s machines for storage of Keys Only”), a Barcelona based online authorized freelancer that provides you, (collectively referred to as “Users”, “Clients”, “Customers” or “Company”) a Website platform designed for renting of space in one of the freelance company’s machines for storage of keys only. iKeyBnB is a Barcelona based freelance company that offer property owners which includes individuals and companies a renting space for the storage of keys only using brilliant advanced hi-tech engineering at moderate costs. To access our services, you are requested to sign-up on iKeyBnB online web platform. ALL AGREEMENT AND INVOICES WOULD BE IN THE NAME OF THE FREELANCER (ALSO REFERRED TO AS “OWNER OF THE WEBSITE AT iKeyBnB.com”) NOT IKEYBNB. THE TERMS AND CONDITIONS CONTAINED HEREIN IS A LEGAL CONTRACT (REFERRED TO AS "TERMS") THAT REGULATES YOUR USAGE OF MY SERVICES.
Please read these terms and conditions painstakingly before requesting access and/or ordering our Services from iKeyBnB site. Accessing our site at iKeyBnB.com, surfing or utilizing this site in any capacity demonstrates that you consent to be bound by these terms and conditions. We maintain the supreme authority to change these terms and conditions whenever, without the need to inform our clients. You explicitly consent to review these Terms of Service now and again with the goal that you will be notified of any changes. You understand that if you utilize the Services after the date on which the pertinent Terms have changed, your utilization constitutes acknowledgment of the updated Terms.
The terms ‘www.iKeyBnB.com’, ‘iKeyBnB’, ‘us’ or ‘we’ refers to the owner of the website with physical address at:
Calle Torrent d’ en Vidalet 21,
PO Box 08012
The term ‘you’, ‘user’, ‘client’, ‘customer’ or ‘company’ refers to the user or viewer of our website. The owner of the website can also be emailed at info@iKeyBnB.com
Section 1: iKeyBnB Services
iKeyBnB.com is a Barcelona based freelancer company that offer property owners which includes individuals and companies a renting space for the storage of keys only using brilliant advanced hi-tech engineering at moderate costs. The customers of our Services are vacation rental owners or property managers in the area of Barcelona who would authorize iKeyBnB through our Web Platform to send an email with the unlock code to their customers depending on their choice. Other category of customers can be individuals that don’t own some vacation rentals, but they just need to drop off their key for someone else to collect it, friends, cleaning service, maintenance service, etc. All descriptions of products or service pricing are subject to change at anytime without notice, at the sole discretion of us at iKeyBnB.
The Services are offered through our Website Platform at www.ikeybnb.com. All the financial transactions have been realized online. The only interaction of our customers with the company’s machine is the scan of a QR code.
The Services are provided through 2 distinctive ways, through the automatic iKeyBnB machines and through the Face-to-Face service option. For the service through the machines, there is a pricelist that is split based on the 2 different models, the Single Stop and the Unlimited packages. The Single Stop refers to a single drop off by the host and a single pick up by the guest. The Unlimited packages model refers to the renting of a space in one of the machines for determined time (1 month, 3 months, 6 months, 1 year) and during this period of time there can be unlimited transactions.
The company reserves the right to change the location of the machine that stores the key, due to internal decisions or not. In this case, the user will be notified 1 month in advance through an email. In case a user has an unlimited package in the machine that will be moved, we will give him the option to transfer the key in another machine, if there is availability, or to maintain it in the same machine. In any case there will be no compensation due to the machine location change.
The company will never ask additional info regarding the user’s property that are related to the stored item. Whichever damage, loss or theft in the user’s property cannot be related with iKeyBnB. The freelancer company cannot guarantee availability of our service in case something unpredictable happens such as earthquake, tsunami, landslides, volcanic eruptions, etc. You release iKeyBnB of all responsibility if we cannot provide the services.
You consent that iKeyBnB reserves the right to make occasional checks of the stored items and inform the appropriate authorities in case that something illegal is stored in the machine.
You agree that the only item that can be stored and exchanged through the iKeyBnB machines should be keys.
Section 2: General Warning
By selecting and signing-up for our Services, you are legally affirming that you of legal age to form a binding contract with iKeyBnB.
Section 3: Account Creation and Password
You require not to create an account with iKeyBnB to just visit and view the Website. However, in order to access certain restricted areas of the Website, including making a request for the order of any of our Services on the Website, you should enlist with iKeyBnB for an account.
You understand that it is your duty to safeguard the secrecy of your Password, and you are in charge of all exercises that take place each session your Password is utilized. You should not share your Password, let any other person get to your Password or do whatever else that may imperil the security of your Password. You consent to contact iKeyBnB if your Password is lost, stolen or unveiled to an unapproved user, if there is any unapproved utilization of your Password or if you are aware of some other infringement of security in connection to this Website.
By utilizing this Website, you stand and warrant that all the data that you give while creating an account and generally through the Website are precise, up to date and accurate.
Section 4: Copyright Notice
All prerogatives restrained. You understand that no section of iKeyBnB WebPages or the Content including our photographs, thoughts or content might be repeated, adjusted, disseminated, distributed, sold, authorized, communicated, retransmitted, flowed in any shape or utilized as a part of any content without the earlier written assent of iKeyBnB.
Section 5: Trademarks
The trademarks, names, logos, designs and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of iKeyBnB. There is no content on this site that ought to be translated as conceding any permit or prerogative to utilize any trademark without the earlier written authorization of the site proprietor or their respective proprietors.
Section 6: Proscribed Uses
Clients of our Services unequivocally concede and acknowledge not to: (a) disseminate, exchange, publish or for the most part make open any information or materials on our WebPages that (i) composes or stimulates behavior, that represent a criminal misconduct or offer conquest to known risk; (ii) is safeguarded by Intellectual property right, trademark or other selective propriety without the express assent of the proprietor of the Intellectual property right, trademark or other prohibitive right; (iii) is disdainful, slanderous, defamatory, hassling, undermining or is for the most part unsafe to outsiders; (iv) is scornful, radical or racially antagonistic; or (v) is repulsive, disrespectful, inconsiderate, profane or unequivocal; (b) intrude with other customers' usage of the Website or the Services, including, without obliging the consensus of the prior, upsetting the ordinary flow of correspondence in an discussion team; (c) publish, exchange or transmit materials that contain an virus, debilitating devices or other code that shows polluting or ruinous properties; (d) publish, exchange or transmit materials for advancing or business sales; (e) publish, exchange or transmit materials that don't generally identify with the relegated purpose of discourse; (f) any resale or business use of our WebPages or the WebPages materials in that; (g) the gathering and use of any IKeyBnB item postings, pictures or delineations for business purposes; or (h) by and large use the Website or the Services in a way which would serve to keep or upset other customer from enjoying the WebPages or the Services.
Notwithstanding other prohibitions as put forward in the Terms of Service, you are disallowed from utilizing the WebPages or our Services: (a) to store of any other item on iKeyBnB machines, except Key ONLY; (b) to store and exchange item that is illegal in iKeyBnB machines; (c) to submit wrong information during account creation; (d) for any unlawful activity; (e) to request others to perform or partake in any unlawful acts; (f) to disregard any global, government, provincial or common regulations, benchmarks, laws, or neighborhood ordinances; (g) to encroach upon or breach our licensed intellectual property rights or the intellectual property rights of others; (h) to irritate, mishandle, affront, hurt, stigmatize, criticize, slander, threaten, or segregate in view of sex, sexual introduction, religion, ethnicity, race, age, national birthplace, or handicap; (i) to submit false or deceiving data; (j) to transfer or transmit viruses or some other sort of malevolent code that will or might be utilized as a part of any way that will hinder the usefulness or operation of the Service or of any related WebPages, different WebPages, or the Internet; (k) to gather or track the individual data of others; (l) to spam, phish, pharm, affection, bug, slither, or rub; (m) for any revolting or shameless purpose; or (n) to meddle with or circumvent the security components of the Service or any related WebPages, different WebPages, or the Internet. We maintain whatever authority is needed to terminate your utilization of the Service or any related WebPages for disregarding any of the proscribed uses.
Section 7: Payment Procedures
The payment is realized upon the hiring or requesting of the service. It is a pre-payment services system. Once the payment is approved, the user can use the service. The prices of our services are defined based on the needs of the users, according to the packages they selects. The prices are time dependent. The price of services includes 21% of VAT, as it is defined by the law. All payment for our services can be made safely utilizing one of the published strategies on our Website.
The service is provided through 2 distinctive ways, through the automatic iKeyBnB machines and through the Face-to-Face service option. For the service through the machines, there is a pricelist that is split based on the 2 different models, the Single Stop and the Unlimited packages. The Single Stop refers to a single drop off by the host and a single pick up by the guest. The price for this is 4 Euros per day. The Unlimited packages model refers to the renting of a space in one of the machines for determined time (10 days, 1 month, 3 months, 6 months, 1 year) and during this period of time there can be unlimited transactions. More details for the prices can be found on our pricelist below:
|Package ||Time ||Price|
|Single Stop ||On Demand ||4,00 / day|
|Unlimited 30 ||1 Month ||45,00|
|Unlimited 90 ||3 Months ||120,00|
|Unlimited 180 ||6 Months ||200,00|
|Unlimited 365 ||1 Year ||300,00|
For the Face-to-Face service the prices are formed based on the customer’s needs and they depend on the time and place of the initial transaction (customer - iKeyBnB), the time and place of the key delivery (iKeyBnB - guest), the time and place of the return (guest - iKeyBnB) and the time and place of the final return to the customer (iKeyBnB - customer).
In the price is included the use of the website from the user and the use of the machine (or the iKeyBnB personnel in the case of Face-to-Face) for the time that has been defined by the user. The time has been exclusively selected by the user, and overcoming this time, bring additional charges, that are not included in the initial price.
The possible change on the prices of the provided services will be announced to our clients through a newsletter. The price change will be announced 2 months before the actual increase. The contracts that are active on the day of the change will not be affected by the new pricing policy
USER CONSTITUTE AND PROCLAIM HE/SHE DO HAVE THE LAWFUL AUTHORIZATION TO UTILIZE ANY COMPANY PAYMENT INSTRUMENT(S) UTILIZED IN ASSOCIATION WITH ANY ORDER TRANSACTION. By supplying vital data in regards to payment to us at iKeyBnB.com, you concede to us the privilege to give such data to third-parties associates for a simple goal of accelerating the execution of any order transaction started by you or for your sake. Confirmation of data might be required preceding the affirmation or conclusion of any Transaction.
Section 8: Additional Payments or charges
Through the iKeyBnB website the user pre-selects the period that he wants to store the key in one of our machines. In case that the key stays more than the selected time period inside the machine, he will need to pay a penalty fee, apart from the initial amount that he has already paid. The penalty fees are as follows:
•Single Stop: For every day of additional stay of the key in the machine, there will be a 5 EUR (VAT included) additional charge. The day of delay starts from the end of the pre-selected time period and finished after 24 hours from the end of the pre-selected time period and so on. The maximum stay of the key in the machine will be 5 days, so the total maximum charge will be 20 EUR (VAT included). The key after that is being withdrawn by the company and it is kept in the company’s office for 2 months and the user can re-claim it back with a charge of 20 EUR (VAT included). After those 2 months and if the user hasn’t been in contact with the company, the company reserves the right to destroy the key, without giving any compensation to the user. For every step of the above mentioned procedures there will an email notification to the email address that the user provided as contact email.
•Unlimited: After the end of the pre-paid time period and if the user hasn’t renewed or upgrade the subscription, the key is being withdrawn by the company and it is kept in the company’s office for 2 months and the user can re-claim it back with a charge of 20 EUR (VAT included). After those 2 months and if the user hasn’t been in contact with the company, the company reserves the right to destroy the key, without giving any compensation to the user. For every step of the above mentioned procedures there will an email notification to the email address that the user provided as contact email.
•Face-to-Face: The Face to Face service is defined by the users specifying different steps (by specifying the time period of each step). If for any reason some of the steps don’t go as planned and the key is in iKeyBnB hands (for example the guest won’t show up and the key stays with us), the company will store the key for 10 days after the final date that has been defined by the user without any additional charge. After those 10 days, if the key is still at the company’s hands, it is kept in the company’s office for 2 months and the user can re-claim it back with a charge of 20 EUR (VAT included). After those 2 months and if the user hasn’t been in contact with the company, the company reserves the right to destroy the key, without giving any compensation to the user. For every step of the above mentioned procedures there will an email notification to the email address that the user provided as contact email.
Section 9: Disclaimer
THE WEBPAGES AT iKeyBnB.com, ITS ENTIRE CONTENT AND THE SERVICES AS CONTAINED HEREIN IS PROVIDED ON AN "AS MAY BE" AND "AS AVAILABLE" CONDITION. iKeyBnB.com OR ANY OF OUR NUMEROUS ASSOCIATES MAKES NO PORTRAYAL, GUARANTEES OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY AS TO THE OPERATION OF THIS WEBPAGES OR THE SERVICES, OR THE RELIABILITY, AVAILABILITY, COMPLETENESS, QUALITY, SUITABILITY OR TIMELINESS OF THE WEBPAGES, THE SERVICES OR THE CONTENT OR THAT CORRESPONDENCES FROM OR TO THE WEBPAGES WILL BE SAFE OR/AND NOT INTERRUPTED OR THAT THE WEBPAGES, THE SERVICES OR THE CONTENT WILL BE ENTIRELY FREE FROM MALWARE, VIRUSES OR OTHER CORRUPT OR DESTRUCTIVE FEATURES, EQUIPMENT OR COMPONENTS. COMPLETE USAGE OF THIS WEBPAGES, THE CONTENT AND THE SERVICES IS AT YOUR OWN RISK.
TO THE FULLEST SCOPE PERMITTED BY LAW, iKeyBnB.com AND ITS ASSOCIATES DISAFFIRMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, IMPLIED, EXPRESS OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF NON-INFRINGEMENT OR THAT THE WEBPAGES, THE CONTENT OR THE SERVICES WILL BE FREE OF MISTAKE OR WORK WITHOUT INTERRUPTION.
The freelancer company cannot guarantee availability of our Website or Services in case something unpredictable happens such as earthquake, tsunami, landslides, volcanic eruptions, etc. You release iKeyBnB of all responsibility if we cannot provide the WebPages or Services.
By accessing and purchasing our Services to store and exchange your Key in iKeyBnB machines, you consent to utilize services at your own risk. By no means will iKeyBnB.com be considered liable or subject, directly or indirectly, for any loss or misfortune that is as a result of usage of services or allegation that have been created by utilization of, or dependence on any item on this website or our Services.
Section 10: Limitation of Liability
AT NO TIME WILL iKeyBnB.com OR ITS ASSOCIATES, OR THEIR CORRESPONDING EXECUTIVES, ASSOCIATES, WORKERS OR REPRESENTATIVES BE BLAMEWORTHY, EITHER BECAUSE OF GUARANTEE, AGREEMENT, INFRINGEMENT, INATTENTION, FIRM LIABILITY OR ANY KNOWN LAWFUL HYPOTHESIS WHATSOEVER, FOR DAMAGES OF ANY TYPE IN ADDITION TO, WITHOUT RESTRICTIONS, INTENDED, UNIQUE, UNINTENDED, PENAL, ACCIDENTAL OR CONSEQUENTIAL DAMAGES, TRADE LOSSES, LOST INVESTMENTS, LOST INFORMATION, LOSS OF USE, LOST RETURNS, INDIVIDUAL INJURY, RETRIBUTION, FINES, FEES, PENALTIES OR OTHER CULPABILITIES EMERGING FROM OR CONNECTING TO YOUR UTILIZATION, DEPENDENCE UPON OR INABILITY TO USE THE WEBPAGES, THE ENTIRE CONTENT AND/OR THE SERVICES, WHETHER OR NOT iKeyBnB.com OR ITS ASSOCIATES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND/OR IF YOU TRANSMIT CONFIDENTIAL OR SENSITIVE INFORMATION TO iKeyBnB.com OR IF iKeyBnB.com COMMUNICATES SUCH INFORMATION TO YOU AT YOUR REQUEST OVER THE INTERNET.
Section 11: Indemnity
You consent to guarantee, shield and hold innocuous iKeyBnB.com and our parent, sister companies, subsidiaries, associates, accomplices, officers, executives, operators, temporary workers, licensors, specialist organizations, subcontractors, providers, apprentice and representatives, safe from any case or request, including sensible lawyers' charges, made by any third-party due to or emerging out of your violation of these Terms of Service or the reports they fuse by reference, or your infringement of any law or the privileges of any third-party.
Section 12: Typographical Errors
If iKeyBnB.com service(s) is erroneously recorded on our web platform with erroneous prices, iKeyBnB.com maintains whatever authority is needed to reject or cancel out any order requests set for service(s) recorded erroneous prices. iKeyBnB.com claims all authority to reject or cancel out any such requests regardless of whether the request has been affirmed and your payment instrument charged. In the event that your payment instrument has been charged for the purchase of service(s) made and your order request is canceled out, iKeyBnB.com will oblige credit to your payment instrument account in the measure of the erroneous price(s).
Section 13: Waiver
Section 14: Choice of Law and Sovereignty
You consent that the Barcelona courts would have complete sovereignty over any dispute rising up out of, or associated with, a visit to our site despite the fact that we hold without a doubt the privilege to bring procedures against you for infringement of these conditions in your country of living or whatever other pertinent country.
These terms and conditions and any question, conflict or case emanating out of or in association with them or their topic or activity (in addition to non-authoritative debate, disputes or cases) might be regulated by and translated as per the law of Barcelona.
Section 15: Severability
You emphatically understand that any arrangement of any relevant terms and conditions, approaches and policies, gets to be distinctly unenforceable in any region, whether due to being void, lack, wrongdoing, unlawfulness or for any reason whatever, may, in such locale just and just to the degree it is so unenforceable, be managed as void and whatever remains of the arrangements of any related terms and conditions, procedures, strategies and notice ought to remain in full enforcement and impact.
Section 16: Complete Agreement
These Terms and conditions and any polices or working principles distributed by us on this site or as to The Service constitutes the whole lawful agreement and comprehension amongst you and iKeyBnB.com and control your utilization of the Service, superseding any earlier or contemporaneous agreement, correspondences and recommendations, whether oral or composed, amongst you and iKeyBnB.com (plus, however not restricted to, any earlier forms of the Terms of Service).
Section 17: Notify Us
However, if you have any inquiries, questions or remarks about these Terms and Conditions or this Website, please don't hesitate to Contact Us at: info@iKeyBnB.com.
In order to provide our services, we may collect personal information including name, billing address, and credit card information. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address, and payment information is provided as part of the subscription process.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the provision of a service, except as required to be able to provide service.
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you by corresponding with you via mail, facsimile, or the Internet.
Limiting Use, Disclosure, and Retention
Where you provide any of the above personal information to us, you consent to us disclosing such information to those individual(s) who you have nominated are authorised to receive such information. We will not otherwise disclose the personal information which you have submitted to any third party unless required by law to do so or to our related bodies corporate. We will not use such information for any third party’s marketing or advertising purposes unless you authorize us in advance. We take all reasonable measures to destroy or permanently de-identify personal information when it is no longer required.
Protection of Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
We use "cookies" on this site. Cookies are very small files stored on your computer's hard drive to help improve our website’s functionality and in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience an optimal performance of our website.
Handling Customer Complaints and Suggestions
Published on May 2, 2017
Last updated: 03.05.2017
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites:
● AllAboutCookies: http://www.allaboutcookies.org/
● Network Advertising Initiative: http://www.networkadvertising.org/